How to ask for help

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Hey there, welcome to the KumoMTA Community. Follow these steps to get a quick resolution to your issue.

Read The Troubleshooting Guide

We offer a section in our User Guide on Troubleshooting KumoMTA that you should read first.

How To Ask For Help

If the troubleshooting guide didn’t work, check out our How To Ask For Help page for a list of things you should provide to make it easier for us to help you.

Share as much information as possiblle and format it properly

More information is always better than less information. Provide your init.lua, any included files, error messages, logs, etc. that would help resolution. Provide information on your KumoMTA version, OS version, and deployment hardware.

When posting, use the code formatting block.

noJoy
noJoy872×871 128 KB

local to_values = msg:get_all_named_header_values(‘To’)
if #to_values > 1 then
local our_to = to_values[#to_values]
msg:remove_all_named_headers(‘To’)
msg:prepend_header(‘To’, our_to)
end

Joy
Joy873×875 121 KB

local to_values = msg:get_all_named_header_values('To')
if #to_values > 1 then
    local our_to = to_values[#to_values]
    msg:remove_all_named_headers('To')
    msg:prepend_header('To', our_to)
end

In the drop-down to the right of the code block is the language selector. Make sure to set it to the format of the file you are sharing. Note that there is currently no support for TOML, instead select INI to get proper formatting.

Can’t Wait?

This is a community resource, it could take time to both respond to your question and work your way to a solution. If you’re in a hurry (or want to support the KumoMTA team), you can book a 1:1 support session for your issue.

Go to https://cal.com/team/kumomta-support/paid-support-session to book your time.