Hey guys - just started getting this error this morning, and only for yahoo addresses. Sent to yahoo over the last several days just fine but this morning everything started getting defferred:
I can send a single message, wait a bit, send another, wait, etc and it goes through. But at volume we get that error. Maybe we’re being rate limited and that’s how they handle that or something.
I did run a trace but it’s since been buried. We have yahoo excluded right now but I’ll inject some more yahoos and report back
yeah still seeing it if we do more than a couple messages. I’ve dumped some trace data but almost impossible to parse through becaus of the volume of data. I don’t see anything in the trace logs that stand out
yeah even setting max_deliveries_per_connection to 2 will create the error. We’ll just keep it at 1 for now - this is the last day of the send and it’s crunch time so will have to circle back to this issue later
Yeah, so their MTA is just snipping connection at some point when they are not happy. Best you can do is figure out what isn’t making them happy and not doing it, so yeah cutting message count per connection.
yeah super strange. We confirmed with them this morning that we’re on their nice list and that 20 msgs/connection is still their limit. Given that we didn’t touch our kumo config and it randomly started happening I can’t see it being a kumo issue - unless our socks server is getting wonky on us. May try and reboot that during a lull.
what I’d suggest is that you should look at the Delivery/TransientFailure/Bounce logs for the other messages that were in that session; they will all have the same session_id. That will give you some insight into what happened on one of those sessions. Most likely some limit was hit and the session was snipped.